HAWC is Washtenaw County’s central intake for individuals and families who are homeless or at-risk of homelessness. The central intake is the single point of entry for all emergency shelters and housing resources that are available to serve people experiencing homelessness in the county. Residents of Washtenaw County may call HAWC for housing assistance, information, and/or referral. To see HAWC's Call Center Data by the month you can click here.
Please note: there is a severe shortage of housing resources in Washtenaw County and HAWC is not able to help all people who are experiencing a housing crisis.
Below are several disclaimers that HAWC references when providing assistance to people in the community. These disclaimers address privacy of information collected as well as how someone can file a complaint and/or grievance with HAWC.