If you are homeless or experiencing a housing crisis, please call:
(734) 961-1999

HAWC is Washtenaw County’s central intake for individuals and families who are homeless or at-risk of homelessness.  The central intake is the single point of entry for all emergency shelters and housing resources that are available to serve people experiencing homelessness in the county.  Residents of Washtenaw County may call HAWC for housing assistance, information and/or referral.  Please note: there is a severe shortage of housing resources in Washtenaw County and HAWC is not able to help all people who are experiencing a housing crisis. 


HAWC Call Center Hours:

Monday: 8:30am- 5:00pm
Tuesday: 8:30am- 5:00pm
Wednesday: 8:30am- 5:00pm
Thursday: 8:30am- 5:00pm
Friday: 8:30am- 5:00pm

HAWC Walk-in Hours:

Tuesdays: 9:00am- 12:00pm
The Salvation Army
9 South Park Street
Ypsilanti, MI, 48197

Thursdays: 1:00pm- 4:00pm
The Salvation Army
100 Arbana Drive
Ann Arbor, MI, 48103

If you do not have access to a phone, you may email HAWC at HAWC_Washtenaw@usc.salvationarmy.org.

To file a complaint or grievance, please read the Complaint & Grievance Procedure document. 

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 Organizations that serve special populations, including: veterans, youth, and those experiencing domestic violence should be contacted directly.  Please see the contact information below:

VETERANS experiencing a housing crisis, contact the Veteran Administration (VA) at 1-877-424-3838.

YOUTH ( ages 10- 20) experiencing a housing crisis, contact Ozone House at (734) 662-2222.

 If you are experiencing DOMESTIC VIOLENCE, contact SafeHouse Center at (734) 995-5444.

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Our SERVICE AREA is Washtenaw County.

Are you homeless, but don't live in Washtenaw County?

If so, there are services available to assist you closer to home.  To get connected in your area, please
click here for resources.

Thank you to the Massachusetts Housing and Shelter Alliance for their permission to use their photograph.