HAWC is Washtenaw County’s central intake for individuals and families who are homeless or at-risk of homelessness.  The central intake is the single point of entry for all emergency shelters and housing resources that are available to serve people experiencing homelessness in the county.  Residents of Washtenaw County may call HAWC for housing assistance, information and/or referral.  Please note: there is a severe shortage of housing resources in Washtenaw County and HAWC is not able to help all people who are experiencing a housing crisis. 

If you are homeless or experiencing a housing crisis, please call:
(734) 961-1999

Or you can email HAWC at HAWC@washtenaw.org.

HAWC CALL CENTER HOURS
Monday: 8:30am - 5:00pm
Tuesday: 8:30am - 5:00pm
Wednesday: 8:30am - 5:00pm
Thursday: 8:30am - 5:00pm
Friday: 8:30am - 5:00pm

​After hours assistance with a housing emergency, call 2-1-1

Organizations that specialize in services for veterans, youth, and those experiencing intimate partner domestic violence should be contacted directly.  Please see the contact information below:

  • Veterans: experiencing a housing crisis, contact the Veteran Administration (VA) at (734) 845-5058.
  • Youth: ​ages 10-17 who are homeless or runaway, contact Ozone House at (734) 662-2222.
  •  If you are experiencing intimate partner Domestic Violence, contact SafeHouse Center at (734) 995-5444.

Our SERVICE AREA is Washtenaw County.

Are you homeless, but don't live in Washtenaw County?
If so, there are services available to assist you closer to home.  
To get connected in your area, please click here for resources.
To file a complaint or grievance, please read the Complaint & Grievance Procedure document. (For the plain text version click here.)
​The online form for filing a complaint or grievance is available here.
 Housing Access for Washtenaw County
(734) 961-1999
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