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If you are homeless or experiencing a housing crisis, please call:
(734) 961-1999
Please note the upcoming holidays HAWC will be closed:
Day after Christmas on Monday, December 26th
ATTENTION: On June 30, 2022 at 9:00 p.m. the COVID Emergency Rental Assistance (CERA) program application portal closed.
ATENCIÓN: El 30 de junio de 2022 a las 21:00 h. el portal de solicitud del programa COVID Emergency Rental Assistance (CERA) cerrado.
ATENCIÓN: El 30 de junio de 2022 a las 21:00 h. el portal de solicitud del programa COVID Emergency Rental Assistance (CERA) cerrado.
If you have questions contact HAWC (734) 961-1999 or HAWC@washtenaw.org.
¿Preguntas? Llamar (734) 961-1999 or HAWC@washtenaw.org.
¿Preguntas? Llamar (734) 961-1999 or HAWC@washtenaw.org.
HAWC is Washtenaw County’s central intake for individuals and families who are homeless or at-risk of homelessness. The central intake is the single point of entry for all emergency shelters and housing resources that are available to serve people experiencing homelessness in the county. Residents of Washtenaw County may call HAWC for housing assistance, information and/or referral. Please note: there is a severe shortage of housing resources in Washtenaw County and HAWC is not able to help all people who are experiencing a housing crisis.
Important Update Regarding COVID-19
Housing Access for Washtenaw County has temporarily suspended walk-in hours. The call center will remain open. Clients needing immediate assistance should call the number above.
Housing Access for Washtenaw County has temporarily suspended walk-in hours. The call center will remain open. Clients needing immediate assistance should call the number above.
HAWC CALL CENTER HOURS
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Monday: 8:30am - 5:00pm
Tuesday: 8:30am - 5:00pm Wednesday: 8:30am - 5:00pm Thursday: 8:30am - 5:00pm Friday: 8:30am - 5:00pm After hours assistance with a housing emergency, call 2-1-1 |
Organizations that serve special populations, including: veterans, youth, and those experiencing domestic violence should be contacted directly. Please see the contact information below:
- Veterans: experiencing a housing crisis, contact the Veteran Administration (VA) at 1 (877) 424-3838.
- Youth: (ages 10- 20) experiencing a housing crisis, contact Ozone House at (734) 662-2222.
- If you are experiencing Domestic Violence, contact SafeHouse Center at (734) 995-5444.
Our SERVICE AREA is Washtenaw County.
Are you homeless, but don't live in Washtenaw County?
If so, there are services available to assist you closer to home.
To get connected in your area, please click here for resources.
If so, there are services available to assist you closer to home.
To get connected in your area, please click here for resources.
If you do not have access to a phone, you may email HAWC at HAWC@washtenaw.org.
To file a complaint or grievance, please read the Complaint & Grievance Procedure document. (For the plain text version click here.)
The form for filing a complaint or grievance is available here.
To file a complaint or grievance, please read the Complaint & Grievance Procedure document. (For the plain text version click here.)
The form for filing a complaint or grievance is available here.
Housing Access for Washtenaw County
(734) 961-1999
(734) 961-1999