Contact Us

Housing Access for Washtenaw County, or HAWC, is made up of dedicated staff serious about the community work they do.
​Below is a contact form you can use to email staff your questions and/or concerns.  Or you can email using [email protected].
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To file a complaint or grievance, please read the Complaint & Grievance Procedure document.  (For the plain text version click here.)
​The online form for filing a complaint or grievance is available here.
​Organizations that specialize in services for veterans, youth, and those experiencing intimate partner domestic violence should be contacted directly.  Please see the contact information below:
  • Veterans: experiencing a housing crisis, contact the Veteran Administration (VA) at (734) 845-5058.
  • Youth: ​ages 10-17 who are homeless or runaway, contact Ozone House at (734) 662-2222.
  •  If you are experiencing intimate partner Domestic Violence or Sexual Assault, contact SafeHouse Center at (734) 995-5444.

Before contacting HAWC, you may find your question(s) answered in the "Frequently Asked Questions."  Click the button below to read more.  For the plain text version click here.

    Email HAWC staff using this contact form.

    Please complete the preferred method of contact HAWC staff should use when contacting you. You can choose one or both.
    Please share any additional information that is helpful for HAWC staff to know.
    If you have a supporting document to share you may upload the file.
    Max file size: 20MB
    Please be aware that in order for HAWC staff to assist you with an intake and to book an appointment for your shelter or housing need you will be asked to provide full social security numbers for all in the household.  Please have those numbers available when you call.  You will also be asked to clarify who is currently living in your household (e.g. household size).  If anyone living in the household is over the age of 18 years they will need to verbally consent to a Release of Information (ROI).
Housing Access for Washtenaw County
(734) 961-1999
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