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Below is an infographic for the month of October showing HAWC's Call Center Data such as the number of incoming calls per day, length of call, reason for call, etc. For the graph showing 87% of calls completed, this means that 87% of the time, the call ended by the call center staff (i.e. the remaining 13% was ended by the caller). To see HAWC's Call Center Data by the month you can click here.  |
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